Dear John,

I want to thank you, firstly, for confirming my long held belief that you are a super guy and a gentleman.

Secondly, thanks for speaking with my daughter Ann and advising her on the matters discussed. She was very pleased that I gave her your name and that she called and spoke with you. I know she thanked you and I thank you a thousand times over.

Thanks, your long time fan

DF.

Dear John,

This letter is intended to express my appreciation for your high level of professionalism in the arranging of the renewal of my mortgage.

As an intermediary in my own profession, I understand the special relationship and the distinct advantages of utilizing the services of a mortgage broker to represent my best interests. Not only was the rate you quoted a ¼ % lower than my bank's best rate, but I was particularly impressed with you taking the time to structure my monthly payment, which made it possible to reduce my mortgage term by 10 years.

Thanks again for your personal attention and expertise in co-ordinationg my mortgage so effortlessly. I would be pleased to recommend your services to my own clients and personal acquaintances.

Sincerely,

G.J: AIIC, CAIB